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Informative Articles

Design Direct Mail Postcards Back-to-Front to Boost Response Rates
Conventional wisdom says that the front of a direct mail postcard is for the picture and the back is for the address, stamp and a short message. But some savvy direct marketers design their postcards the other way around—and boost response rates as...

Direct Mail – Don’t Assume, Just Test and Track
Where to Start: Most novice marketers have definite fixed ideas about direct mail that are way off base - most often in the area of what to spend and how much to do. You should determine what you are able to spend for your marketing budget, spend...

Direct Mail Response Rate Boosters (10 of them)
1. Mail to a different list Your list is the most important part of your direct mail campaign. Who you mail to is more important than what you mail. So if you are persuaded that your offer is attractive, your creative is compelling and your...

Direct Mail your money
I did a quick, very unscientific survey of 25 of my friends. I asked them to put the mail that they do not open or read in a specific trash bag. At the end of one week they gave it to me to be weighed. Guess how much the bag weighed? Remember, most...

In B2B Direct Mail Lead Generation, Work Backwards
Business-to-business lead generation is one of the few times in life when you should start at the end and work backwards. Before you write a single line of copy or design a single element of your direct mail package, sit down with the sales people...

Is your direct mail missing these key features?
Welcome to the world of direct mail! Chances are you’ve seen direct mail just about every day in your mailbox. This has proven to be an effective form of marketing, and one that you should seriously consider. As with other avenues of...

Paper Direct Mail Is Not Dead
I recently witnessed a conversation about the “death” of paper direct mail due to the “life” of web presence and blogs. I’m not exactly sure why, but someone seems to declare the “death” of a marketing technique every few months…I guess that’s how...

Tales of Email Misdirection
Article: It's wise to remember how easily email -- this wonderful technology -- can be misused and misdirected, sometimes unintentionally, with serious consequences. Unless you are using encryption, the privacy of your message cannot be...

The Seven Vital Steps You Must Know To Ensure Direct Mail Success
1. Your Most Valuable Asset A mailing list of valued customers is the single most important asset you have. Loyal customers will spend an average of five times more in your business than new customers. Plus it costs ten times more to acquire a...

Using Direct Mail Promotion to Build On-Line Traffic
There are many effective on-line promotion techniques. Everyone¹s using them. In fact, they are being used so much some are becoming less effective. It¹s getting more difficult to break through all the on-line advertising clutter and build your...

 
 
 
Using Internet Direct Mail To Increase Your Company’s Profits


“I want to sell my company’s products on the Web, but how do I get potential clients to visit my site,” a client asked recently. The answer is a strategy that has proven extremely effective for many different businesses…Internet Direct Mail.

One of the most common mistakes many businesses make is putting up a website and then sitting around biting their nails waiting for people to come. This approach isn’t going to work. If you want people to visit your site, you’ve got to make it happen. And sending an e-mail invitation is one of the best ways to build website traffic and boost your company’s profits.

Of course, sending an e-mail to a random group of people asking them to “please come and visit our site,” isn’t going to work very well either. You need to get your e-mail to the right people and then give those people a reason to visit, or they won’t bother. The most effective way to achieve a high response to an e-mail marketing campaign is to follow these guidelines:

Identify Your Customers. Many companies make the mistake of creating an impressive e-mail marketing campaign and only think about exactly to whom they’re going to send it to at the last minute. Yet, choosing the right customers accounts for approximately 40 percent of the success of any marketing strategy.

Get your message into the right hands by using a mailing list. You can begin with your own in-house list—made up of people who have bought or shown an interest in buying from you in the past, and have specifically requested to receive information. Once you’ve compiled your list the success of your campaign will then depend on how you format your email.

The From Line. Think carefully about how people will react to the e-mail address that will appear in the from line. This address acts as a filtering devise for recipients and many will instantly delete your email if they don’t recognize the person who sent it, or feel that it isn’t legitimate.

The Subject Line. Avoid using the word free or save in the subject line. Many Internet users have spam filter software, which they set to instantly delete any message with these words included. Use short statements that tease the reader similar to those used in traditional printed direct mail.

The Headline. Begin your message with a powerful headline or lead sentence and identify the benefit to recipients right up front.

Offer Incentives. To boost your e-mail’s response rate present a free offer that can only be accepted if the prospect visits your site. Other options include offering the recipient $10 off or a 20% discount, free information such as newsletters and articles, or free shipping. If you can’t think of a free offer (you can) still stress the benefits of your site: money saving ideas, tips or news, links to useful resources etc. Don’t make these offers exclusive to the reader. Instead encourage them to forward the email to friends and colleagues. Try something like this: “Give this special offer to your friends by forwarding them this e-mail now. They’ll be glad you did!”

The Hook. State your

 


offer in the first paragraph and provide an immediate response mechanism. Clicking on a link connected to a web page appeals to Internet users with short attention spans. Another option that works well is to encourage the recipient to pick up the phone and dial a toll-free number. Some companies are now building an online response form into their e-mail messages. These encourage the recipient to fill in their name, address, company, e-mail, phone number and any other information in the blank field and then hit a send button.

The Body. Keep the body text short and conversational. Short paragraphs and wide margins make your email easier to read. At the close of the e-mail provide another link and repeat your offer again.

Include a Call to Action. Make sure your email tells your reader about the benefits of your product or service and gives him enough information to make a decision. Then tell him clearly and simply what you want him to do: visit your web site, sign up for a newsletter, renew a subscription. Finally, get him to act NOW! Because if he doesn’t click on your link right away, he probably never will.

Opt in, Opt Out. The two rules of email marketing are to always mail only to opt-in lists (a database of e-mail addresses that have been willingly submitted as a request to receive information). And to make sure you provide a mechanism for recipients to opt-out. The former is easy—only e-mail to genuine opt-in lists. For the latter include a paragraph at the end of your email that tells the recipient how to opt-out. Never send an e-mail without including an opt-out option. In addition new Can-Spam legislation requires that a physical postal address be included in your mailing. Follow these simple rules because you do not, I repeat, do not want to be labeled a spammer.

HTML versus Plain Text. Deciding whether to use plain text or HTML primarily depends on what you’re selling. For example, if you’re selling clothing or CDs, the graphic format of HTML allows recipients to see pictures of the product and tend to be more captivating. If in doubt offer two lists: one in plain text and the other in HTML. That way you can let your subscribers decide.

What Response Can You Expect. A recent survey of advertisers conducted by the Direct Marketing Association found that e-mail marketing was the strongest (compared to several other forms of advertising) in customer retention, and generated the most online traffic. In addition, research suggests that email marketing typically delivers twice the response rate of paper direct mail at about half the cost.

Julia Hyde is an advertising copywriter and consultant specializing in search engine marketing and copywriting, direct mail and other marketing materials businesses need to increase sales. For more information on how Julia can help boost your company’s profits, email her now at info@juliahyde.com. Or visit her website at www.juliahyde.com


info@juliahyde.com