Search
Recommended Products
Related Links


 
 

 

 

Informative Articles

Communication Smoothes the Path of Change
Productivity almost always suffers in times of great change, because employee stress dramatically increases due to the universal fear of the unknown. In these times, communication becomes more important than ever. Often senior executives...

Communications for High-Performance Teams
How many times have you been on a team where you felt that you weren’t all on the same page, or that the team wasn’t performing up to the level it could or should be, and yet.....you know that your team members are bright and highly capable? ...

Creating a Communications Culture to Enhance Performance
A pervasive challenge in organizations today is the lack of performance management systems that support high-performance cultures. While there are a number of elements that support a performance culture, there are two powerful conversation tools...

Dealing with Anger
Dealing with Anger Jason is a division manager at a large manufacturing plant. He has a reputation for being very loyal to the company, hard working, bright, and dedicated to building customer loyalty. Due to his stellar performance record, none of...

Designing and deploying human centric processes
Suggestions for success in human-centric process reengineering projects, by applying best practices in knowledge intensive environments. A lot of effort has been carried out in the last years to re engineer processes in order to automate all or...

Make Mine to Grow: Building Your Solo Business to Outgrow You!
Many solo entrepreneurs choose to curtail their businesses growth for the purpose of lifestyle. Others have visions of expansion right from the start. Being the only person in a business, wearing all of the hats, is just a stepping stone to...

Outsourcing – A Positive Approach For Small Businesses
Outsourcing is the strategic use of outside resources to perform activities traditionally handled by internal staff and resources. Small business owners can outsource non-core functions to specialized and efficient service providers. It is...

PR: Your 500 Pound Gorilla
What else, for goodness sake, could you as a business, non-profit or association manager, call a heavy-duty helper who does something REALLY positive about the behaviors of those outside audiences of yours that most affect your organization? ...

PRONTO North America ERP FaxMail Reduces Faxing Costs
The PRONTO-Xi FaxMail solution, including a flexible document transmission management system, allows manufacturers and distributors the ability to monitor the status of every fax and e-mail sent. It becomes an indispensable tool for any...

Technology & Communication
A study a couple of years ago found that 63% of executives were making fewer business trips because of technology. Instead of a plane trip, face-to-face meetings and a plane trip back, they used email, videoconferencing, or online meetings,...

 
 
 
What is SMS?


What is SMS?

SMS, also known as short messaging service, is the rage in Europe and parts of Asia. Gradually SMS is gaining momentum in the US as a low cost messaging solution. SMS is defined as text messages, up to 160 characters in length, sent to mobile phones. In recent months SMS has become synonymous with any text message sent to a cell phone.

Benefits to SMS

SMS is a convenient, cost effective alternative to voice messaging. SMS popularity has grown as a result of:

1.) Cost - SMS is less expensive then the airtime used for voice calls or web access.

2.) Non-intrusive - messages are received in a discrete fashion and do not interrupt an individual if they are in the middle of a meeting

3.) Integration Capabilities - many software programs can be set up to send text alerts to mobile phones when urgent conditions exist.

Short Messaging Explained

Short messages can originate from other phones, personal computers or the Internet. Consumers and businesses alike use SMS for remote communication, allowing for staff to be mobile and stay in touch with those who matter.

Who Offers SMS?

Today nearly all the cellular carriers provide some level of SMS or text messaging capabilities. Cost and features vary, with carriers offering a variety of packages to suit individual or business needs. Typically there are three options that carriers provide:

1.) Free of Charge - text messaging is included as part of a select plan.

2.) Per Message Fee - users are charged per message.

3.) Monthly Fee - a set monthly fee includes a specified number of text messages.

How Do You Send SMS Messages?

Messages can be sent a variety of ways, depending on the service provider that you use.

SMS Software

The most popular way to send text messages is using software. When using software there is no cost associated with the sending of messages. Depending on the carrier that you are sending to messages can

 


be sent any number of ways. Different carriers use different standards or protocols, the common protocols supported by most software is: via modem (TAP, UCP), the Internet ((SNPP, WCTP) and via email (SMTP). Software is flexible and often allows for group or scheduled messaging. Another benefit to software is the ability to automate processes, sending SMS alerts when specific conditions exist often without the need for human interaction.

SMS Software - free trials available for download and evaluation http://www.notepage.net

Public SMS Gateway

Public gateways are often referred to as SMSC or SMS centers. The centers typically run a robust software application (like advanced versions of those mentioned above) and subscribe to a large database that allows for the messages to be routed to the appropriate carriers using the appropriate settings. When using an SMSC the sender incurs a per message charge. Cost will vary depending on the SMSC used to send the message but its not uncommon for it to cost .05 per message.

Phone to Phone

Many of the new mobile phones and those on the GSM network allow for messages to be sent from phone to phone. The keypads are rudimentary and not conducive for long messages but are effective when time is an issue and a concise message is needed.

Win for everyone

SMS messaging has been helpful to consumers and carriers, as the cost of sending and delivering SMS messages is relatively low. SMS messages have proven to be a lucrative revenue stream for struggling telecom providers.

The Future of SMS

SMS will continue to grow as part of the telecom industry. As software processes become more complex users will exploit text messaging capabilities in order to allow for additional mobility in the workplace.

NotePage, Inc. develops SMS, alphanumeric paging and wireless messaging software solutions. http://www.notepage.net